While we verify your phone number, your account may be temporarily restricted.Īfter your identifying information has been reviewed and your phone number has been successfully updated, you'll receive a confirmation email from one of our team members.īe aware that if you reside in a state that requires two-factor authentication, you may need to re-enable two-factor authentication after changing the phone number on your DraftKings account.This verification process is intended to maintain your protection while we verify your identity, and ensure that only you can change your phone number.Our team will take the steps to verify your new phone number and may reach out to you to request personally identifying information and/or documentation.Please explain the reason for needing to change your phone number.Be sure to include your old phone number and new phone number in the request.Contact the DraftKings Customer Support Team with your request.
Please read the information below prior to submitting your request. If you are unable to update the information yourself, you can contact the DraftKings Customer Support Team for assistance. Verify your phone number by entering the code sent to your new phone number.Select Edit Number and enter your updated phone number.Click on your account username at the top right.Open the DraftKings Daily Fantasy, Sportsbook or Casino website on a desktop device.
